Frequently asked questions

 

ARE THESE TOOTHBRUSHES EFFECTIVE?

For each product in our shop, we rely on the evaluations and opinions of oral health professionals who are in contact with our company.

ARE THERE ANY DANGERS OR RECOMMENDATIONS?

Since toothbrushes and active carbons are produced with 100% natural materials and without chemical treatments, there is no danger to you.

HOW ARE COLORED THE BRISTLES?

Manufacturers use 100% biodegradable natural shades without any additives that are toxic or harmful to health.

WHY TEETH ARE BLEACHED THANKS TO BRISTLES INFUSED WITH VEGETAL COAL?

Because the plant coal has as biological property to whiten the teeth in a natural way. It has been used for tens of thousands of years for this. Many dental health experts recommend charcoal to clean and bleach teeth without chemicals.

HOW CAN I FOLLOW MY ORDERS AND PAYMENT?

When your order is passed and your payment validated, you will receive a detailed confirmation mail. Then, when the order is sent by mail, you will receive a new mail confirming the sending of the Coli and indicating a tracking link to follow the coli along the way.

HOW DO I CANCEL MY ORDERS AFTER I HAVE MADE THE PAYMENT?

When the payment is validated and before the order is sent by mail, it is possible to cancel the order by sending us a Simple mail. Reimbursement will follow Immediately. When the order is shipped by mail, the order can also be cancelled and must be returned by the customer. 
See return conditions.

WHAT ARE THE DEADLINES FOR DELIVERIES?

With free shipping, the Orders are delivered between 10 and 15 days. 
With express delivery, orders are delivered between 3 and 8 days. 
If the product is no longer in stock and needs to be ordered, it will take a few more days.
If you encounter delays in receiving your order, contact us immediately and we will inform you about the status of your order.

DELIVERIES OF ALL ORDERS ARE FREE?

Yes

WHAT ARE THE PAYMENT METHODS AVAILABLE?

You can pay by using a VISA, Master card or American Express credit card. 
It is also possible to pay by PayPal.
It's fast, simple and completely secure!